Shipping Policy

Thank you for shopping our small business! At the HappyGal, we are committed to getting your orders to you as quickly and safely as possible. Please read our shipping policy below:

TheHappyGal is NOT responsible for carrier delays. USPS or UPS or Fedex

TheHappyGal is NOT responsible for any lost, damaged, or marked "delivered" packages.

If, in the event of receiving any damaged packages or your package was lost, please contact the direct carrier in which the package was shipped through.

UPS Claims Support

USPS Claims Support 

Fedex Claims Support

Once the package is processed and delivered to the shipping facility, it is out of our control. We are not responsible for any delays caused by mail carriers or facilities. If USPS, UPS, or Fedex does not meet their guaranteed delivery times, contact the carrier for delivery issues.

Please allow 1-3 business days for your order to be processed and packaged. 

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, or other circumstances beyond our control.

Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.

If free shipping is offered, eligible orders will qualify according to the terms displayed at checkout.

4. Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Please allow 24–48 hours for tracking information to update after your order has shipped.

5. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

We are not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.

6. Lost, Delayed, or Damaged Packages

If your package is delayed, appears lost, or arrives damaged, please contact us so we can help you determine the next steps.

Once an order has been shipped, delivery is handled by the shipping carrier. We will do our best to assist with tracking inquiries and carrier claims where applicable.

7. International Shipping

If international shipping is available, delivery times, shipping fees, customs duties, and import taxes may vary depending on the destination.

Customers are responsible for any applicable customs fees, duties, or taxes unless otherwise stated at checkout.

8. Contact Us

If you have questions about your order or our shipping policy, please contact our customer support team.

Email: Info@thehappyboutique.com

We appreciate your business and thank you for shopping with us!